Downloading invoices for accounting and month-end
Accounting teams need PDFs, not portal screenshots. This article shows where invoices live in the portal, how to download a single PDF or a date range in bulk, and how to route invoices to accounting automatically so you don't have to do this manually each month.
One invoice — single PDF
- Log in to the portal.
- Invoices in the top nav (or Billing → Invoices).
- Click the invoice number.
- Download as PDF in the action area.
The PDF includes the line items, your remit-to address, the LYLIX bill-from address, and tax breakdown where applicable.
A range — bulk download for month-end
The Invoices page supports date-range filtering. Filter to the period you want, then download each invoice. There isn't a "download all as ZIP" feature in the current portal; if you need this regularly, the contact-routing approach below is better.
Route invoices to accounting automatically
Set up a sub-contact with Invoice Notices permission. They'll receive a copy of every invoice as it's generated and won't see service or support emails. See Adding a team member.
This is the most common configuration: engineer manages the account, accounting@ gets invoices automatically.
Invoice format details
- Period covered shown per line item, not just on the invoice header. Useful for prorations.
- Service descriptions include the VPS hostname and product name.
- Tax is broken out if applicable to your jurisdiction.
- Credits applied appear as separate line items, not netted into the totals.
- Currency matches your account currency setting (USD by default).
If your accounting needs different fields
The PDF format is standard. If your accounting workflow needs a specific PO number on the invoice, a different remit-to address, or any other structured change, open a billing ticket with the requirement. We can configure most cases at the account level so subsequent invoices generate correctly.
Historical invoices
All invoices since the account opened are retained and downloadable. There's no rolling deletion — if you find a 2018 invoice in the list, the PDF still works.
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