Knowledgebase

The knowledgebase is organized into different categories. Choose a category for a list of articles or search the knowledgebase for articles related to your question.

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Categories

Account & Billing

12 articles

Billing cycles, plan changes, payment methods, invoices, account contacts, and SLA basics.

Backups & Recovery

9 articles

Snapshots, off-host backup strategies (restic, borg, rsnapshot), and rescue-mode recovery.

Call Centers & Predictive Dialing (ViciBox® / Vicidial®)

14 articles

ViciBox® / Vicidial® hosting for predictive dialing and outbound call center operations. For experienced operators.

Databases

3 articles

Database operations on a VPS — MariaDB / MySQL and PostgreSQL admin, tuning, backup, monitoring.

Getting Started

8 articles

First steps after the welcome email — SSH login, securing the server, and orientation to the customer portal.

Linux VPS

27 articles

Distro tips, OS reload, rescue mode, and the per-VPS portal tooling (browser console, live stats, graphs).

Mail Server

12 articles

Running production mail on a VPS — install, deliverability, DKIM, DMARC, and RBL recovery.

Networking & DNS

16 articles

IPv4/IPv6 setup, reverse DNS, mail prerequisites (SPF/DKIM/DMARC), firewall recipes, and Let's Encrypt.

PBX / VoIP

40 articles

Hosted IP PBX setup — SIP trunks, extensions, phones, NAT/firewall, and common troubleshooting.

Self-Hosting

18 articles

Production playbooks for Nextcloud, Mastodon, Matrix Synapse, Forgejo, Plausible, and Headscale.

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